You are buying access to information, delivered on the spot. There is nothing to ship back. Once you have opened a board in a billing period, that period's charge is not refundable.
You can cancel anytime from your Whop account, in one click, with no phone call. You keep access through the end of the month you already paid for, and you are never charged again after that. There is no partial refund for the days left in a month after you cancel.
We do refund billing mistakes. A duplicate charge, a charge after you cancelled, or a charge you never authorized is refunded in full — write to us and we will fix it.
If you paid and never opened a board during the period, write to us and we will review the request in good faith.
Your bank rights stay yours. Nothing here stops you from disputing a charge with your card issuer.
This summary is for orientation only. The numbered sections below are the policy.
This Return and Refund Policy (the "Policy") applies to every purchase of paid access ("Access") to the MintSlips boards and member content (the "Services") offered by MintSlips LLC, a Massachusetts limited liability company ("MintSlips," "we," "us," or "our"). It is part of, and should be read with, our Terms of Service (the "Terms"), in particular Sections 11 (Purchases and Access Terms), 12 (Cancellation), 13 (Refund Policy), and 15 (Payments and Third-Party Platforms). If this Policy and the Terms conflict, the Terms control.
Access is a license to view information: statistical analysis, model-derived probability estimates, fair-value prices, and results records for sports betting markets. No physical goods are sold, and nothing can be returned. The product is delivered in full the moment a board is opened: the information cannot be un-seen, and its commercial value is consumed on access. That is why the rules below turn on whether you have opened a board, not on whether you were satisfied with it.
MintSlips is a website-only service; every purchase is made on the MintSlips website through Whop. There is no MintSlips app in any app store and no in-app purchase.
MintSlips is not a sportsbook, bookmaker, casino, betting exchange, or gambling operator, and holds no gambling, handicapping, or investment-advisory licence in any jurisdiction. All content is provided for informational and entertainment purposes only. Access is not a wager, a stake, an investment, or a deposit. We do not take bets, hold funds, or place bets on your behalf, and no refund is ever owed because a pick, a board, or a day lost. See Sections 3 through 8 of the Terms.
Access is sold as a monthly subscription at $30.00 per month (US dollars, plus any tax required in your jurisdiction, which Whop collects and remits as merchant of record) that renews automatically each month, on the same calendar day of the month you first subscribed, until you cancel. If you subscribed on the 29th, 30th, or 31st, a month without that day renews on its last day. This is disclosed at checkout and in Section 11 of the Terms.
You can cancel at any time, and cancellation takes effect at the end of the period you have already paid for. To cancel:
whop.com/@me/settings/orders/ and use the cancel control for
this subscription. Cancellation is online, in the same medium you
subscribed in, with no phone call and no retention obstacle.After cancelling you keep Access through the end of the current billing month and are charged nothing further. There is no proration or partial refund for time remaining in a period after you cancel, and no pause-and-resume. Unsubscribing from emails or ignoring the Services does not cancel a subscription; only the steps above do.
ONCE YOU HAVE ACCESSED ANY BOARD WITHIN A BILLING PERIOD, THAT PERIOD'S CHARGE IS NON-REFUNDABLE.
Except where a refund is required by applicable law or offered in Section 5, fees are non-refundable. In particular, we do not issue refunds:
Billing errors — refunded in full. We will refund, in full and without argument, any charge that is:
Unauthorized charges. If you believe a charge was made without your authorization — for example, by someone else using your card — contact both your card issuer and us immediately. We will cooperate with your issuer's investigation and, where the charge is confirmed unauthorized, refund it and end the associated Access.
Unused periods — reviewed in good faith. If you were charged for a billing period and did not open any board during that period, email us with your Whop order details. We will review the request in good faith, checking our access records for the period, and will tell you our decision by reply. This is a courtesy, not an entitlement, and it is not available where any board was opened during the period.
Refunds required by law. Nothing in this Policy waives any statutory refund, cooling-off, or withdrawal right that applies to you and cannot be waived by agreement. See Section 10.
Email mintslips1@gmail.com from the address on your account, with:
We will acknowledge your request and aim to give you a decision within five (5) business days. Approved refunds are issued by Whop, as merchant of record, to the original payment method; once issued, the time it takes to appear on your statement depends on your card issuer and is typically 5 to 10 business days. We do not refund in cash, to a different card, or in credit toward a future purchase.
Nothing in this Policy limits any right you have to dispute a charge with your card issuer or bank. We ask that you write to us first, because a billing error is fixed faster by a refund than by a dispute, but you are not required to.
If a charge is disputed after a board was opened in the period it paid for, we will respond to the dispute with our access records. A dispute of a delivered, accessed purchase, or repeated disputes, may result in suspension or termination of Access and refusal of future purchases under Section 29 of the Terms, without affecting the outcome of the dispute itself.
This Policy is governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law rules. Any dispute about a charge, cancellation, or refund is subject to Section 26 of the Terms (individual arbitration administered by JAMS, seated in Massachusetts, after a 30-day informal-resolution step, with a small-claims carve-out and your 30-day right to opt out of arbitration), Section 27 (Governing Law and Venue), and Section 28 (Limitations Period). Nothing in this Policy deprives you of the protection of any mandatory consumer law of your home jurisdiction that cannot be waived by agreement.
The free daily pick and the free email list are provided as a courtesy, without charge. Nothing is purchased, so nothing is refundable, and they create no entitlement of any kind. See Section 14 of the Terms.
The Services are offered primarily to persons in the United States. If you are a consumer in a jurisdiction that grants a right to cancel a distance contract for digital content within a set period (for example, a 14-day withdrawal right), then by opening a board during that period you expressly request that we deliver the content immediately and acknowledge that you lose your right to withdraw once delivery has begun, to the extent your law permits that acknowledgment. Where your law does not permit it, your statutory right prevails over this Policy. Nothing in this Policy affects any right you have under the mandatory consumer law of your home jurisdiction.
If the monthly price ever changes, we will notify you by email at least 30 days before a renewal at the new price, with a working cancel link. You will never be renewed at a price you were not told about in advance; if you are, Section 5 applies and the renewal is refunded in full.
We may modify this Policy. When we do, we will post the revised Policy with a new "Last updated" date. For material changes, we will email members with an active term at least 14 days before the changes take effect, as described in Section 30 of the Terms. A change does not apply to a charge made before its effective date.
MintSlips LLC
A Massachusetts limited liability company
82 Wendell Ave., STE 100, Pittsfield, MA 01201
mintslips1@gmail.com
See also our Terms of Service, Privacy Policy, and End User License Agreement, or return to the board.